American AAdvantage gets flexible

American Airlines AAdvantage program has announced new flex awards which allow you to redeem one-way and open-jaw awards as well as awards that use a different class of service in each direction. This is a significant change should make redeeming awards a bit easier. It isn’t clear of American did this to increase paid traffic on their flights with people seeking to earn miles for rewards that are easier to claim, or as a means to reduce the huge overhang they have of unredeemed miles. With many flights flying with low load factors, it might be a big benefit at nearly no cost for American to remove some of those outstanding miles. Either way this should be a benefit to AAdvantage members. In a related change, American also updated their online booking tool with many new features. In addition to supporting the new flexible awards, you can use the at-a-glance calendar to select different award types (MileSAAver or AAnytime) or classes of service for each portion of your trip. You can see a demo of the new tool here.